Testimonials
See what our amazing clients are saying about working with The Assistant Quarters
Claire was a huge asset to my business at a very crucial time
I was trying to do everything by myself in a very short time and rather than challenge me on what I was trying to get done, Claire very calmly took over certain aspects and very competently got on with things. That gave me space and confidence to really go for it with the things I needed to get done.
Claire was a huge asset to my business at a very crucial time and continues to be a wonderful person to have on my side.
Rebecca Morley
Coach
Claire really impressed me with her calm, level-headed style as well as her ability to set priorities and get the work done. Nothing is ever too much for her. She is sensible and very efficient.
Iβve felt so much calmer and clearer knowing that Iβve got Claire and her team behind me, itβs like having an extra pair of hands in my business!
If you are a visionary, Claire will bring your vision to life.
Iβve been working with her for over a year now; sheβs my right-hand woman.
The difference to my business has been huge. My VA is so extremely productive and reliable β what she does in her allotted time, I couldnβt do in a month of Sundays. She has made me more streamlined, efficient and focused.
Vicky Bellman
Counsellor
We asked Vicky…
What were your goals prior to working with us?
I wanted to streamline my business processes. I also wanted to take a jumble of good ideas, and turn them into a plan!
What challenges were you experiencing?
I was struggling to remain consistent in all the different areas of being self employed eg marketing, accounting, business processes and admin etc.
How did you come up with a plan for tackling those challenges?
Being able to work with someone who could offer not just the collaboration to map out what my business future looked like, but could also follow through with supporting me in putting this into place, was invaluable. When we identified what the projects were, we could then reverse engineer how we could make them happen, and I really couldn’t have done that on my own!
Did you try anything else prior to hiring us? If so, what happened?
I had done well at establishing routines and systems for my work, but I knew they could be more efficient and streamlined. I didn’t know where to start in terms of using tech/software to support me in my business ops.
What was most important to you when choosing the right specialist to work with?
You came recommended by a business I really respected, which spoke volumes to me. And it was important that we felt like a mutually powered, respectful fit – that we would be able to collaborate and I wouldn’t feel like I ‘should’ know more than I did.
How have our services made a difference to your business?
The difference to my business, and to me, has been huge. I love working collaboratively – it keeps me on track, and reduces my stress levels hugely. Annabel is so extremely productive and reliable – what she does in her allotted time, I couldn’t do in a month of Sundays. She has made me more streamlined, more efficient and more focused, and together we keep taking the steps I want to take for my work. Working with an assistant has made my business more robust and resilient, and my own wellbeing is improved – it has meant that I really can switch off from work on days off, as I am not the only one responsible for remembering ‘all the things’! Sharing a mental list, both with another person and supported by software, is a really ‘held’ feeling, which is very reassuring.
Can you share any specific metrics that demonstrate improved results since working with us?
My social media, newsletter and blogs are now regularly updated in the way that I always wanted them to be, to be of value to my clients. And I have launched a project that I have been considering for two years.
What would you say to someone who was considering hiring me/us?
Do it without hesitation. Working collaboratively is both fun and productive.
Iβve managed to get so many priorities straight. From what/where I need to prioritise for my own biz content to seeing where Iβm wasting money, leaving money on the table and missing opportunities. Itβs a real eye opener and incredibly worthwhile.
Although Iβd worked with a virtual assistant previously, my experience hadnβt been exactly as Iβd hoped. My concerns were quickly dismissed after my initial discovery call with Claire at The Assistant Quarters.
She was calm, clear and professional. She understood where I was in my business and pulled together a plan that suited my timescales and budget.
The sessions with Claire allowed me to think more clearly about the future of my business. I am much more precious about my time because of the βworking scheduleβ we discussed and Iβm excited to implement some simple standard operating procedures to help onboard new staff.
What makes a perfect VA?
I would say that the three most important factors are:
1) A wealth of experience in your field coupled with true skills that can help your client drive their business forward
2) A true commitment to understanding your clientsβ businesses so that you can better support them
3) An ability to care and build a relationship that extends far and beyond a list of tasks, but that is built on mutual respect, honesty and care.
Claire has all of the above (and more!) in bucket loads. I have been blown away by her invaluable support to my crazy and fast-growing business and look forward to our future partnership.
Charlotte Wibberley
FOUNDER & CEO, VIP VA
It was like having a manager again! Just for a day. Someone warm and encouraging to share the plan with and then chat to about sticking points and ideas. Not on yet another Zoom call, but at a steady pace throughout the day, ticking things off as we went along.
I used my Voxer Day to review my onboarding process for new clients. Claire encouraged me to map it out step-by-step and then look for opportunities to streamline or improve. She helped find an easier way of managing contracts and forms that will save me around Β£30 a month and supported me to set it up along with templates and prompts that will make my life easier.
Claire had loads of great ideas and I came away from the day with some clear next steps.
I felt proud of myself for tackling a couple of big frogs that Iβd been putting off for weeks. Theyβd still be on my to-do list now if it wasnβt for my Day of Voxer with Claire!
Working with The Assistant Quarters has meant we can focus on the jobs that only we can do. Itβs been such a relief and makes our days way less stressful and our jobs lists so much shorter. Youβre amazing and we highly recommend!
The Two Lauras
Social Media Pros
We asked Laura & Laura…
What were your goals prior to working with us?
Getting organised and not being so overwhelmed by our systems (or lack of them!)
What challenges were you experiencing?
A busy membership but with systems that had holes in them. The admin required too much of our time and we needed the time to continue focusing on our members and products.
How did you come up with a plan for tackling those challenges?
We didn’t come up with a plan as such we just knew we’d always call on Claire when the time was right.
Did you try anything else prior to hiring us? If so, what happened?
No we had already automated ALOT but we just needed help with either the personal touch or the items/jobs that couldn’t be automated.
What was most important to you when choosing the right specialist to work with?
Someone who had worked in this niche before, someone who would understand the systems we needed and understood what we were trying to achieve without any hand holding.
How have our services made a difference to your business?
We can focus on the jobs that only we can do. It’s been such a relief and makes our days way less stressful and our jobs lists so much shorter.
What would you say to someone who was considering hiring me/us?
Do it! It seems like such a huge task to have to outsource but it really does make your business so much smoother and it’s such a relief when it was all ticking over.