Skilled, trustworthy, reliable support
to help you run your business
The Assistant Quarters are a ready-built team of VAs and OBMs with a diverse range of skills, ready to serve your business.
Ways in which we can help you achieve more in your business, by doing less yourself
✔ Take over tasks that no longer need to be done by you, so you can focus on the work that benefits most from your personal input
✔ Handle tech that you don’t know how to operate (or you’re just about managing to wrangle)
✔ Complete tasks that you don’t know how to do, making it quicker and easier to bring your ideas to life
✔ Proactively spot opportunities to improve processes, procedures and service delivery
Benefits of working with The Assistant Quarters
(rather than hiring an individual VA/OBM to support you)
01
We can flex with your demand – got busy patches, run launches, have slower periods through the year? We can flex your contract to meet your demand
02
We can meet your evolving demands – as your business grows and changes the skills you need will change too. We recruit people with the right skillsets so you don’t have to.
03
Our client manager’s job is to make sure you’re happy – they have an overview of your requests, deadlines, and the progress the team has made towards meeting those.
04
No weak links – When you’re doing everything yourself, you’re the biggest risk in your business. When you hire a single person to help you, you’re mitigating that risk, but only slightly. By working with us you aren’t relying on the well-being and availability of one single person.
05
Tried and tested onboarding – a successful working relationship begins with successful onboarding. And after onboarding more than 50 clients, we’ve got this totally nailed to ensure we’re productive for you from Day One.
And the best bit?
We’re totally invested in your success – because when you grow, we grow.
Pricing Guidance
We’ll come up with a package that’s right for you based on what we discuss during our connection call.
This pricing guidance will give you a feel for the budget you might need.
Extra Pair of Hands
10 Hours - VA Support- The perfect package for a small selection of regular, recurring tasks that you want to outsource. Simply show us the ropes, and then leave us to get on with it.
- Includes a weekly email check-in and short planning call once per month as a minimum.
Your Virtual Team
20 Hours - VA Support- Perfect for the business owner who needs ongoing, weekly support with a variety of tasks.
- We’ll get to know your business, become part of your team, and have the flexibility to support the changing demands of your business from month to month.
Ultimate Support
40 Hours - VA Support- Our top tier option for those who need dedicated support from someone who’ll know the ins and outs of their business.
- We’ll handle the majority of your business operations and admin tasks. Supporting you and your clients as your right-hand.
Our minimum retainer package is 10 hours per month, and we offer larger retainers in increments of five hours.
All retainers are based on a rolling monthly agreement after a minimum initial 3-month period. You will have the option to increase/decrease your retainer to flex with your business needs in line with our terms.
Our rates for Ad-Hoc VA Support and Specialist Tech VA Support start from £45 per hour. Please enquire for a personalised quote.
Operations & Business Management
Bespoke Packages Available on Request- If you need a ‘right-hand’ person in your business who can help manage your team and the successful delivery of key projects & launches, it’s time to consider hiring an Operations Manager or Online Business Manager.
- This package will be tailored to your business needs and we will recommend two members of the team that we think will be a great fit. You’ll have the chance to chat with them both so that you can be sure you get a perfect match for your values, and personality and, of course, have the experience you need to take your business to the next level!
One off projects, from £600
Got an exciting project coming up and need help to pull it off?
Most of our clients are on retainer packages, but we also support one-off projects such as streamlining business operations, the creation of SOPs, Dubsado setups, and Membership or Online Course launches. And it’s often a great way to start a beautiful working relationship together.
If you have a short period of intense workload ahead or a particular project you’d like support with, complete the application form, and Claire will be in touch to confirm our suitability and availability.
Although I’d worked with a virtual assistant previously, my experience hadn’t been exactly as I’d hoped. My concerns were quickly dismissed after my initial discovery call with Claire at The Assistant Quarters.
She was calm, clear and professional. She understood where I was in my business and pulled together a plan that suited my timescales and budget.
The difference to my business, and to me, has been huge. My VA is so extremely productive and reliable – what she does in her allotted time, I couldn’t do in a month of Sundays. She has made me more streamlined, efficient and focused.
Working with an assistant has made my business more robust and resilient, and my own wellbeing is improved.
Meet my VA and OBM Team
Annabel Watters
Virtual Assistant
Natalie Reeves
Virtual Assistant
Tammy Smith
Virtual Assistant
Ready To Get Started?
1 Complete the application form below
2 Claire will review the form to check if your business is a good match for us. If it’s a ‘no’, you will hear back via email. If it’s a ‘yes’…..
3 You’ll be sent an invite link to book a free 30-minute connection call so you can tell us about your business.
4 If you already have a good idea of where we can support you, we’ll let you know what that would look like in terms of time and cost.
And if you’ve not figured it all out yet, we’ll work together to determine the best way forward.
FAQs
Why should I choose The Assistant Quarters?
The TAQ team are passionate about our client’s success. We have a wealth of experience working with Coaches, Consultants and other service-based business owners so we understand your challenges and the way that your businesses run. We will be your biggest cheerleader, your sounding board and your confidante. You can read more about our core values here.
What kind of tasks can I delegate to you?
Our team offers a wide range of expertise and can help with any of the below:
- General administrative support (e.g. data entry, CRM management, reporting)
- Executive/personal assistance (e.g. inbox and diary management, travel bookings)
- Tech VA support (e.g. course/membership platforms, tech automations, Dubsado set up and workflows)
- Marketing administration (e.g. blog upload, social media scheduling, proofreading and email marketing support)
- Event management and support (e.g. planning, organising, coordinating on the day)
Think you need more? We also provide online business management support if you’re looking for someone who can manage your business & current team for you.
What hours are you available?
Across the team we cover typical UK office hours of Monday – Friday 9:00am – 5:00pm GMT. If you need us to be available outside these hours, please let us know and we will do our best to accommodate your request.
Not all of the team work full-time hours so we will always establish when you need your VA/OBM to be available when we first chat through your requirements.
We are huge advocates of a 4-day working week and encourage our team and our clients to take regular downtime and holidays to recharge. We ask that work boundaries are respected for everyone, clients included of course.
Can I really trust you to do a good job? I’ve been burned before
If you’ve worked with a VA or OBM before and found yourself chasing work after the deadline, double-checking after finding mistakes, or even worse – getting ghosted, please don’t let that crappy experience hold you back from the many benefits and opportunities a virtual team can offer you and your business. The team at The Virtual Assistant Quarters has been hired to create a reliable team with a balanced skillset, who you can lean on, learn from and rely upon, to create a solid dependable service for our clients.
What's the minimum number of hours support/retainer?
We offer three tiers of support, starting from a minimum retainer of 10 hours.
If our retainer packages don’t quite fit your needs or you only need support for a one-off project, please get in touch and we can create a bespoke proposal for you.
Do I have to pay for VA retainers in advance of work?
All retainer packages and blocks of hours must be paid for in full, in advance of the commencement of work. If additional hours are worked beyond your retainer, or there are additional charges (e.g. travel, postage, expenses), an additional invoice will be issued as agreed.
All billable work will be time tracked and billed by rounding up to the nearest 15 minutes using a time tracking tool.
Do you have a contract that I need to sign?
Absolutely! We have a Terms of Business document that we’d need you to sign before we start working together to protect both parties. This will be saved to your online Client Portal so that you can access a copy whenever you need it.
Where are you based?
The TAQ team is based across the UK. The beauty of working virtually is that we have access to a talented team of experts regardless of location.
How often will I hear from my VA?
The short answer is that it’s totally up to you! Some people like a monthly check-in call, others prefer to communicate via a project management tool like Asana or Trello or even Slack. We’ll make sure we discuss your preference before we start working together.
How do I know if I want a VA or OBM?
It’s hard to tell but we will make recommendations when we speak. There’s overlap between the roles, you might need both, or sometimes one and sometimes the other – that’s why the Assistant Quarters is made of experienced VAs and OBMs so we can apply the skills and people to your business whenever you need it.
What payment methods do you accept?
We ask that all retainer clients pay via GoCardless as it makes things super simple for everyone involved! You’ll receive an invoice for all work but GoCardless works like a direct debit so you have peace of mind that you don’t need to remember to pay us each month. BACS Transfer payments are also accepted if needed.
Do you support one-off projects?
Most of our clients are on retainer packages, but we do sometimes have capacity to support one-off projects, such as launches. Complete the application form, and we’ll be in touch.